Zendrop ‑ Dropshipping & POD

CLEAR AND EASY TO USE IT! I LOVE ZENDROP FOR MY SHOPIFY STORE, SUPPORT AND ASSISTENCE EVERYTIME AVIABILE

I was a zendrop fan unti my first order was placed by my room mate, who was wanting to help me get my first sale, which is often the hardest one o get. I recieved a fraud alert, in big red letters saying there was a hi probability it would be a charge back,, Id like to know why and how this conclusion was reached when all the criteria was met with flying colors. every one of the markers was positive. after reading the explanation, you know, the one that says everything was all good and positive, I was dumbfounded, as was my roommate who was sitting there with me when this all happened and neither of us could understand why the alert came up. Hes very responsible with his money, he had more than enough to pay for his order, in fact the money was paid for the purchase very quickly. He wanted that massager as well as a few other things, to which he also told me hed be making his purchases elsewhere. Hes never been told before that hes a high risk to buy anything anywere, but he told me thats why he will go elsewhere to make his purchases. Even after I asked zendrop to fulfill the order, and said it was my room mate, I was told NO! Im very seriously thinking of getting a different supplier as this is not how I will choose to operate my business. This breaks my heart, as I loved how easy and user friendly your company is but I also know that i cant work that way.
Id like to first say that I love your app and love how easy it is to integrate your products to my store,,, I appreciate all that. I understand now who made the choice not to fullfill my order and I will be reaching out to shopify . Your employees were very kind and eager to help me in all of my frustration. I was holding blame with the wrong folks. I will say that the reason Im giving 5 stars is because of the willingness to help me and the empathy shown me by your staff. needed someone to listen to me and they did, they werent quick to judge me, they listened., thats a very important skill/trait to have in customer service..otherwise i guess i still would have given a 5, just because i love you guys and your app. thank you for listening to my frustrated and angry attitude, I did do my best not to be obnoxious or rude,,,, thats not me.. so thank you.. ill share my frustrations with the proper people.

Ricky was helpful and helped me with my confusion I feel way better.

"Working with Zendrop has been fantastic; their support is excellent, and the platform is simple to use, I highly recommend it.

Zendrop makes it easy to find and facilitate orders, highly recommend. Zendrops shipping costs are highly competitive compared with other sites.

Easy to use, and quick delivery. the platform is great and love the fulfillment options too. cant wait to use this more.

If you want to oper a Dropshipping online shop, this is where you need to start. Perfect supplier, precise and reliable. 5 stars!

Great Platform

Very easy to use and ergonomic. I recommend zendrop. I like the diversity of the products as well as the quality of the photos that accompany the products

This is a really good app and the shipping is very fast ! I've been suprised with the quality of the app