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I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!
Thank you for sharing your experience! We’re glad to hear that Shiza was able to resolve your issue quickly.
Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future
Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!
They are best supplier I've ever worked with.
Thank you for the fantastic feedback! We’re thrilled to hear that you consider us the best supplier you’ve worked with. We appreciate your support!
words simply cant describe how amazing they are.
fast
kind
over providing value truly a treat!
Customer support is patient and helpful. My issue was solved. Thank you.
We’re glad to hear that you had a positive experience with us. Thank you for your review.
It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
This is my first time I bought items through Zendrop. I bought three items for testing the app and the system. The app is so friendly and allows you to find products easily and buy them. Now, I am planning to use Zendrop as the source of product for my online store.
Furthermore, I am satisfied with the professionalism and the good customer service provided by dropshipping expert, Cyril. Thank you.
really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.
Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.
I am very satisfied with Zendrop! I regularly have questions and am always answered very quickly and politely. Top service!
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with Zendrop and that our team has been quick and polite in answering your questions. We always strive to provide top-notch service, and your feedback means a lot to us!
great app especially the help center and the product sourcing
Thank you for your kind words! We’re thrilled to hear you find our app, help center, and product sourcing valuable. Your satisfaction is important to us!