Avis (10 425)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
2 décembre 2024

I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.

V1Uno Shop
États-Unis
3 mois d’utilisation de l’application
Modifié le 29 décembre 2024

I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!

12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib!

GNS Beauty & Personal Care
États-Unis
3 mois d’utilisation de l’application
Zendrop a répondu 26 décembre 2024

Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!

3 janvier 2025

Liz was great! She responded quickly and made everything clear. Thank you!

zeniva
États-Unis
5 mois d’utilisation de l’application
Zendrop a répondu 14 janvier 2025

Thank you for the kind words! We're so glad to hear that Liz was able to assist you quickly and clearly. We truly appreciate your feedback, and we're always here to help if you need anything else!

20 février 2025

Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU

Musthavez
Belgique
3 mois d’utilisation de l’application
Zendrop a répondu 24 février 2025

Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!

8 décembre 2024

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

L' Ambiance
Grèce
Environ 2 mois d’utilisation de l’application
Zendrop a répondu 20 décembre 2024

Thank you for your thoughtful feedback! We're glad to hear that you’re satisfied with the support and the quality of service, even though the initial cost might seem higher. It's great to know that the timely and reliable shipping makes the investment worthwhile for you. We appreciate your support!

16 janvier 2025

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Onyrio
États-Unis
3 mois d’utilisation de l’application
Zendrop a répondu 24 janvier 2025

Thank you for your kind words! We're so happy to hear that our team has provided quick responses, excellent service, and helped you resolve issues with ease. It's always a pleasure to assist you, and we truly appreciate your feedback! If you need any further help, don’t hesitate to reach out.

9 décembre 2024

Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.

DRB
États-Unis
12 jours d’utilisation de l’application
Zendrop a répondu 20 décembre 2024

Thank you for sharing your experience! We're so glad Jo was able to help you resolve the issue and guide you through connecting the right account. We appreciate your patience, and we're happy to hear the issue was fixed!

4 février 2025

great app overall, and the customer service is Amazing

Zavos
Pays-Bas
Environ un an d’utilisation de l’application
Zendrop a répondu 11 février 2025

Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!

20 novembre 2024

I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!

Flashylashes
Autriche
2 mois d’utilisation de l’application
9 décembre 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Swaggerdad
États-Unis
11 mois d’utilisation de l’application
Zendrop a répondu 20 décembre 2024

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!