Avis (10 325)
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Zendrop-Dropshipping support team have great customer service. They go over and above to make sure your problem is solved and if they can't they will reach out to others to make sure they solve your issues. They take time to listen to there customers and act accordingly. I cant thank them enough for there support today.
Thank you so much for your detailed feedback! We're delighted to hear that our Zendrop-Dropshipping support team went above and beyond to assist you. It’s wonderful to know they took the time to listen and address your concerns. Your appreciation means a lot to us, and we're here to help whenever you need support!
Just got help from Jacob. Super informative on what I was having difficulty with. Wrote out a step by step process and now the problem is solved.
Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!
Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!
I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service.
Thank you,
Shize,
Excellent Customer Service Experience with Zendrop -
I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes. Zendrop’s service is fast, efficient, and friendly. Highly impressed and very satisfied!
I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!
Support is on point with responding/reaching out to manufacturers about products/listings. Very easy to find what your looking for and I appreciate the transparency of the platform. No hidden fees and importing a product is so simple to do. I use the plus version and i'd say it's worth it for the price
Thank you for your great feedback! We’re so glad to hear that you’ve had a positive experience with our support, product listings, and the overall transparency of the platform. It’s fantastic to know that the Plus version is working well for you and that importing products has been simple and seamless. We really appreciate your support and are excited to continue helping you grow your business!
The customer service here is Great!
Jo Anne Larga helped me with some little problems about order credits and all other things i wanted to be clear.
I am just starting working with dropshipping and i believe we have a long road to make together.
Thank you for your support !
zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!
Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.