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I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do
Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!
I recently had an issue that needed urgent attention, and the support team at Zendrop truly went above and beyond. They stayed with me throughout the entire day, providing constant updates and advice until my problem was fully resolved. Their dedication to ensuring customer satisfaction is outstanding – it’s rare to find such commitment and care in support. Not only did they solve my issue, but they also offered valuable insights and advice that made a difference. I highly recommend Zendrop for their exceptional support alone. High regards to the Zendrop team for their professionalism and dedication!
Thank you so much for sharing your positive experience! We're thrilled to hear that Zendrop's support team was able to go above and beyond to resolve your issue and provide valuable advice. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to the team. We truly appreciate your recommendation and look forward to continuing to support you!
They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.
Thank you for sharing your experience! We’re so glad to hear that our team has been responsive and that you find Zendrop to be supportive for beginners. Your feedback is greatly appreciated!
they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!
Thank you for sharing your experience! We’re so glad to hear that Mariane provided you with such professional and timely support. It's wonderful to know she made your day better!
I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them
Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.
I've been using Zendrop for about a month now. Here's my review:
Zendrop truly stands out from other suppliers. Zendrop has outstanding customer service that actually responds & listens to your concerns. They are truly willing to help every customer in order to improve your experience. Zendrop doesn't just offer fulfillment for your Shopify customers, they offer much more...
For instance: If you have the plus plan, you are able to join ZDA (Zendrop Academy) where you can ask all your questions and join live coaching calls of professionals.
If you want to sell a product which is not in Zendrop's catalog you can get it quoted in less than 48h.
Next to that shipping times are really fast.
If you like to bundle products together or have a subscription based product you can also do that.
And lastly if you want to start a brand, Zendrop will provide custom labeling. These are just a few of the many reasons why I chose for Zendrop. Thank you!
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Amazing customers service, done about 200 orders with them and no problem!
It’s fantastic to hear that you’ve had such a smooth experience with amazing customer service! Completing 200 orders without any issues is impressive. Thanks for sharing your feedback!
Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.
Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.
Thank you for your feedback! We’re glad to hear you’re having a great experience with Zendrop and their customer support. Your recommendation means a lot!
Fantastic experience with Zendrop!
Zendrop has been a game-changer for my Shopify store. Their platform is user-friendly, and the product catalog is vast, which made it easy to find unique items that fit my niche perfectly. The seamless integration with Shopify saves so much time – all the product details sync instantly, and their order processing is smooth and efficient. But what really stands out is the support team! They've been incredibly responsive and helpful, always ready to answer questions and provide guidance whenever I've needed it. I’d highly recommend Zendrop to anyone looking to streamline their dropshipping operations on Shopify
Thank you for the amazing feedback! We’re thrilled to hear that Zendrop has been a game-changer for your Shopify store and that you find our platform user-friendly. It’s great to know our support team has been responsive and helpful as well. Your recommendation means a lot to us, and we’re here to support you every step of the way!