Avis (10 206)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 novembre 2022

I use this app to do my sourcing and fulfillments. I really like the user interface and how easy it is to navigate and get tasks done quickly.

cold and hot headache cap
Estonie
5 jours d’utilisation de l’application
15 janvier 2023

seems good so far. I guess I'll find out more after orders start coming in! I haven't actually had any returns or orders but am looking forward to it.

KJW Electronics
États-Unis
2 mois d’utilisation de l’application
6 octobre 2022

I like this app a lot there's a lot of popular products and the prices are reasonable and shipping is solid

Koro's Marketplace
Canada
2 mois d’utilisation de l’application
12 mars 2023

Zendrop is user friendly and with just a few clicks, my shopify store is loaded with great products!

Josie & Rusty
États-Unis
2 mois d’utilisation de l’application
18 janvier 2023

Ainda estou iniciando. Creio que poderiam ser feitas algumas melhorias nas configurações para pc para ficarmos 100% autônomos, mas estou me adaptando bem. :)

TATIFORTATI
Brésil
2 mois d’utilisation de l’application
19 février 2023

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Guilherme Guedes
Brésil
5 jours d’utilisation de l’application
26 octobre 2022

It was simple and easy to set up. Only issue was waiting for the quotes to come through but once that happens it'll make the store run smoothly.

Goose Plushies
Australie
5 jours d’utilisation de l’application
Modifié le 13 avril 2023

Update:
The customer success team reached out to me and we were able to sort out the problem. They were quick and helpful.

Original:
Very slow customer support that does not help.

For around 3 weeks I am now talking to the customer support and it's been a cumbersome nightmare.

I am asking a simple question to link multiple zendrop products to one product with multiple variants on Shopify.

Support is evading questions & problem descriptions, asking "Why do you even want to do that and taking multiple days to respond"

I sent all the zendrop product Ids and asked to just create a zendrop product on their backend that contains all the variants because the approach that the support told me to do does not work for my use-case at all.

This has been straightly ignored and after 7 days (And I even asked if there was an update after 4 days) answered with:

"It looks like your products are able to be linked. I am a little confused on what you are needing to be done on our end.

Do you know what the steps are to receive a quote on your products? To receive a quote we require a sale on the product first. "

So as a PLUS user with access to 24/7 support, that's the answer I receive.

Btw I tried linking the products but they are not shown in the search results when you try to link a product.

He could already see that I successfully quoted many products so it was obvious that I know the requirements. To me, it feels like he is just trying to keep the conversation going and is enjoying wasting other people's time.

I also mentioned other problems, for example instantly declined quotations, which he ignored.

I was very respectful with their customer support but they definitely are not respectful of your time.

Penlit
R.A.S. chinoise de Hong Kong
5 mois d’utilisation de l’application
Zendrop a répondu 3 mars 2023

Hi there! I appreciate the honest and transparent review. I'm sorry to hear about the less than exceptional experience you've had so far with our Customer Success team. This is absolutely not the standard we hold ourselves to, and I truly believe that this was simply a misunderstanding or a lack of training on that particular topic which we will 100% address. I just shot you an email so we can dig into this together. I hope to hear back from you soon!

10 janvier 2023

really helping to dropship products thank you zendrop ...............................................

Lookbetter
Allemagne
2 mois d’utilisation de l’application
26 octobre 2023

My experience with Zendrop has been great. I've used other drop shippers before and this one rocks. The products and great and the platform has been easy to work with. Customer service is very courteous and helpful when needed. Zendrop is my first go to

BARK or PURR
États-Unis
5 mois d’utilisation de l’application