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I've been using Zendrop for my Shopify store, and it has been a game-changer! The platform is incredibly easy to navigate, and it seamlessly integrates with Shopify, making product importing and fulfillment a breeze. What really stands out is the fast shipping times and the quality of the products—they are always as described, which has helped improve customer satisfaction.
The customer support team is also top-notch. Whenever I’ve had a question or needed assistance, they’ve been quick to respond and always super helpful. I highly recommend Zendrop to anyone looking to scale their dropshipping business efficiently. It saves me so much time, and the entire process feels effortless!
Thank you for your feedback! We're glad to hear that we brought convenience to your business and that you are satisfied with the service you received.
good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian
Thank you for your feedback! It’s wonderful to hear that Ian was able to assist you quickly and efficiently.
The thing i most liked was its really good support team, they replied in time and answered all my questions clearly, i had a big problem but they managed to solve it, thank you very much for everything!!!!!!
Thank you for your wonderful feedback! We're so glad our support team could assist you and resolve your issue. Your satisfaction is our top priority, and we're thrilled to hear that everything was handled to your liking.
Hi , I have been terminated the zendrop from my Shopify store as somebody tried to create orders from my shop. While I uninstalled the zendrop from my store they have billed me of 39.42£ . Now I am trying to get in touch with zendrop but I can’t get access to them. Weather it’s a third party but how I gonna know that they not going to charge me next month . I had not set up that time .
We're really sorry to hear about the issues you’ve encountered, and we understand your concern. We take situations like this seriously and will be reaching out to assist you in resolving this matter and ensure no further charges are made. Thank you for bringing this to our attention, and we’ll work to get this sorted for you as soon as possible.
Juan was very helpful. I needed to contact customer service and he quickly got my issues all sorted out. Saved me hours of frustration. I am loving the selection so far. Love that there are products that ship from the US so shipping is better for my clients.
Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you
Customer service is beyond excellent! Extremely helpful, understanding, and kind!
I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team
Thank you for your feedback! We're so glad to hear that our help desk team was able to assist you quickly and thoroughly with your questions. We're always here to support you whenever you need a hand—thanks for choosing Zendrop!
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait.
To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund.
This has caused me to lose both customer trust and money.
I feel like I’ve been scammed by Zendrop.
We sincerely apologize for the frustration you've experienced with your orders and account. We understand how upsetting this situation must be. Please reach out to us at austin@zendrop.com so we can offer solution for you.