Zendrop ‑ Dropshipping & POD

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

Janelle works very hard making sure all of us zendroppers are shopifyers with all the information we need to achieve our goals when we need that customer service which is 2nd to none. University all in itself. TY

Karrie from Customer service was amazing in helping me resolve my issue with my store. I am highly impressed with this company and I look forward to working with them more!

I have just started using this application on my shopify store. I wll give my feedback after I start selling and make money.

Support staff is wonderful and almost instantaneous. So far, the experience is wonderful.

Great to do business. fast, friendly. Always in communication. offers great services, it makes it easy.

probably one of the best service provider i believe.... definitely going to use their service one more time..

Support has been very helpful whenever I have a question related to my store.

Excelente App! descomplicado, facil de usar e preciso. Cotacoes rápidas e entrega mais confiável do que os concorrentes

Just started with Zendrop but it looks very promising, diversity and price range of the products are looking good so far.