리뷰 (1,008)

전체 평점
4.5
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 12월 28일

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

Sleetfeet
미국
앱 사용 기간 10개월
답글 Zendrop개 2025년 1월 14일

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!

2025년 7월 6일

Jo was fast and smooth in her answers

ChillPupz
영국
앱 사용 기간 8개월
답글 Zendrop개 2025년 7월 9일

Thank you for the great feedback! We’re glad Jo could assist you quickly and smoothly.

2025년 2월 1일

I've been using Zendrop for about four months. Customer service did a good job helping me though the process of adding products to my store. Now adding products to my store is a piece of cake. The problem I have is simple every day products you would want e-bike accessories, camping gear, (which I did find but not under camping), pickle ball products are no where to be found. I was going to switch to a different dropshipper but the reviews of all of them are so nightmarish , it just as well to stay. With the Chinese New Year upon us and shipping stopped out of the warehouse until February 12th, that is a store killer in the making. Perhaps Zendrop needs a way to fulfill more in the US to make situations like this less likely to happen.

The Northeast Loft
미국
앱 사용 기간 3개월
답글 Zendrop개 2025년 2월 11일

Thank you for sharing your experience! We’re glad to hear Zendrop’s customer service has been helpful in getting products added to your store. We understand your concerns about product variety and shipping delays, especially during busy times like the Chinese New Year. Your feedback is invaluable, and we'll definitely take it into consideration for future improvements. Thanks again for sticking with us!

2025년 6월 18일

love it! help support is great

Happy Horizon Co
미국
앱 사용 기간 11개월
2025년 3월 29일

Excellent Support by Zendrop, Well trained support Team and quick response. Rafaela, Faye support was great.

eShopLovers
미국
앱 사용 기간 대략 1개월
답글 Zendrop개 2025년 4월 4일

Thank you for the fantastic feedback! We’re thrilled to hear that Rafaela and Faye provided you with excellent support. Your kind words mean a lot, and we’re always here to help whenever you need us!

2025년 3월 2일

They are very quick if you have any questions or issues! The best fulfillment service I have ever used and I have tried many!!

Otter Comfort
노르웨이
앱 사용 기간 8개월
답글 Zendrop개 2025년 3월 4일

Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a great experience. We’re always here to help!

2024년 12월 28일

Exceptional Support and Service – Zendrop Goes Above and Beyond

I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers.

Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer.

It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support.

I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!

3 Little Things
미국
앱 사용 기간 5개월
답글 Zendrop개 2025년 1월 14일

Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!

2024년 12월 16일

Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!).

What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!

Easeshoppy
영국
앱 사용 기간 7개월
답글 Zendrop개 2024년 12월 20일

Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!

2025년 7월 7일에 편집됨

Khubaib, Jacob AND Jo from zendrop had very good customer service, and they provided genuine help with my problem, instead of ignoring it/not really caring. about the issue. I really appreciated his help, and they explained in very understandable ways.

Jo also helped me a lot and was so useful and quick with the support. although i struggled to find live chat in the zendrop app (which i want to blame zendrop platform for) when i found it and got to talk with Jo Anne Larga, it was just amazing. Truly recommend her and the two guys above!

TUNIMAL
노르웨이
앱 사용 기간 4개월
답글 Zendrop개 2025년 2월 14일

It’s awesome that Khubaib was able to help you out so effectively! Great customer service like that can make such a difference when you’re dealing with issues. Glad to hear your experience was so positive!

2025년 7월 11일

Superb support team! Well done!

Sculptewear
프랑스
앱 사용 기간 4개월
답글 Zendrop개 2025년 7월 15일

Thank you so much! We're thrilled to hear you had a great experience with the support team — we'll be sure to pass along the kind words!