Zendrop ‑ Dropshipping & POD

Reviewing, specifically, their customer service. Very good, always answers my questions and is able to check on things within a couple of mins. They even will go to the supplier and ask questions I may have that they do not have the current answers for. All in all, A+++

Amazing support and quick response.

Respond quickly to all your questions

The support from Zendrop is unbelievable, they are all ways there for me 24/7 and helps me solve all my problems with orders and customers! I love them, they are the best! I highly recommend Zendrop to everyone, you won't regret it!

Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.

The chat advisor helped me sort an order from a customer. Quick results.

Jinky, in tech support at Zendrop was AWESOME this evening! I'm setting up my store, and have a little problem with processing my Zendrop fulfillment. Pretty sure that it has something to do with the way I set up the links of the products to Shopify. She assured me that it will ship soon, and that they will contact me if they need anymore information from me. I'm sure that they will get it done! Although this is my first fulfillment, the order is for myself as a test! so I'm glad that I'M the buyer in this text case!!

it is a good dropshipping company and I like that they offer live support chat. This is very needed especially when you are a beginner.

I'm thoroughly impressed with the exceptional customer service provided by your team, particularly Sassy's prompt and professional responses. The quality of your products is outstanding. While the shipping time could be improved, I appreciate your dedication to enhancement. Excited to continue doing business with your reputable company.

Im giving this Company 5 stars purely for the level of customer service that I have experienced. As soon as I fulfil my first order request I will give plenty more great reviews. Thank you Jo for helping me navigate some obstacles with orders!!