리뷰 (10,420)

전체 평점
4.7
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 7월 19일

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
그리스
앱 사용 기간 9개월
답글 Zendrop개 2024년 7월 22일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 10월 14일

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
스페인
앱 사용 기간 28일
답글 Zendrop개 2024년 10월 15일

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

2024년 10월 29일

Nice Support

UK Play Time
영국
앱 사용 기간 5일
답글 Zendrop개 2024년 10월 31일

We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.

2024년 3월 27일

This app is great for beginners and the products are amazing. The only thing that I dislike is the check list you have always pops up even after you hide it. If you select dismiss there is another message that appears saying are you sure you want to miss out on the 100 credits, you select yes Im sure but then if you select a page for example you look at products the message will pop up again. Another thing is sometimes I get error messages if I select a product from "my products" usually happens when i use a desktop. Other than that its great!

BottleMe
뉴질랜드
앱 사용 기간 6개월
답글 Zendrop개 2024년 3월 29일

Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to improve your experience.

2024년 5월 20일

I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.

Dazzlebyflamingo
미국
앱 사용 기간 11개월
답글 Zendrop개 2024년 5월 22일

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

2024년 8월 15일

great help
easy to link with shopify
great products
easy access

Home
오스트레일리아
앱 사용 기간 3개월
답글 Zendrop개 2024년 8월 22일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 6월 16일

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!!

That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was.

I will give ZenDrop a couple more tries:)

CartHop
미국
앱 사용 기간 2개월
답글 Zendrop개 2024년 6월 24일

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2024년 6월 15일

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Whooly
스웨덴
앱 사용 기간 대략 2개월
답글 Zendrop개 2024년 6월 24일

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2024년 5월 6일

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.

FootMassager
미국
앱 사용 기간 8개월
답글 Zendrop개 2024년 5월 9일

Thank you for sharing your review. We have reached out to you via email to assist you with this.

2024년 7월 10일

Customer service is absolutely fantastic. But the app is horrible. Does not import products from AliExpress and has caused lost hours of work and inability to import new products

Apex Thrive
미국
앱 사용 기간 7개월
답글 Zendrop개 2024년 7월 12일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.