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They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.
Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!
Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!
zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!
Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.
Amazing customer support!
Just fulfilled first order. Looks good so far. Good support.
UPDATE:
After 100 sales, I can tell it's been great to work with Zendrop.
Agent Shiza was very helpful in providing me with tracking information about my customer order. Thanks for your quick response and guidance.
Thank you for your feedback! We're thrilled to hear that Shiza was able to assist you with tracking information and provide quick, helpful guidance. We appreciate your kind words!
Very helpful and informative! Quick and informative responses!
Thank you so much! We're happy to hear you found the support quick, helpful, and informative!
This app has made my journey into Dropshipping SO smooth. Just a week ago I started learning about dropshipping, and the simplicity of Zendrop really helped me overcome the struggles that I had in mind about opening my store. The customer support is also lightning fast, even for me currently on their free plan, which was really surprising. Nothing but good experiences so far. Keep up the great work!
Thank you for sharing your experience! We’re thrilled to hear that Zendrop has made your dropshipping journey smooth and that our customer support exceeded your expectations. Your encouragement means a lot, and we’ll continue striving to provide great service.
I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.
As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.
Thank you for the great feedback! We’re thrilled to hear that Zendrop’s customer service has made your start smooth and supportive. Your satisfaction means a lot to us!