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They are very professional and easy to work with. They are quick to respond and always ready to help out if need be. I would like the processing time to be a bit quicker, but for free im not complaining.
Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop
Upon further reflection, I'd like to amend my previous review of Zendrop. While I initially voiced concerns about shipping costs and plan pricing, I've since had a more positive experience with the platform.
Zendrop's customer service remains excellent, and their user interface is intuitive, making it easy to manage orders. Although shipping costs are still a consideration, Zendrop has made efforts to improve competitiveness in this area.
However, I still believe Zendrop could enhance the experience for users on the free plan by offering additional features or sample orders.
In summary, Zendrop is a solid choice for beginners in dropshipping. Thanks, Zendrop.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.
Great customer service! Pretty easy to setup and they have a large selection of items! The paid plans are a little pricey if you're just starting out but I've seen worse. Would recommend to anyone getting into dropshipping.
Seriously worth it ,a lot of the heavy lifting is done for you ,these guys have streamlined the process to get you from open shop to sales as quick as possible.
This app is great, but shipping times could be improved. Overall, I'm pleased with this product.
I couldn't find an answer to my question in the FAQs and the Bot did not give me an answer that fit my question so I requested a live agent. They responded timely to my question and took the time to clarify their answer when I found it confusing.
Good customer service, good prices. Stock keeping can be better. Long shipping
their customer service is very helpful unlike most apps where it is unavailiable most of the time.