리뷰 (10,425)

전체 평점
4.7
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 7월 30일

Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds

finds voyage
영국
앱 사용 기간 8개월
답글 Zendrop개 2024년 8월 1일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 8월 21일

Very disappointed. Not able to import products from ali express and I ordered a custom dog collar and they used the sample name and phone number on the collar zendrop won't give me a refund for my subscription I barely used it and I got the pro version.

Happy Pup
캐나다
앱 사용 기간 4개월
답글 Zendrop개 2024년 8월 23일

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

2024년 7월 11일

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Stella Rose Jewelry
미국
앱 사용 기간 4개월
답글 Zendrop개 2024년 7월 12일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 10월 22일

it is not working for me

ALL IN ONE
캐나다
앱 사용 기간 1일
답글 Zendrop개 2024년 10월 29일

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

2024년 3월 14일

I am so confused and would not want anyone to experience what I am going through. I contacted support and I still do not understand why this has to be so difficult. So far, I keep spending money, $49, $39 and I received an email to purchase PLUS at $197 for 12 months. Why would I want someone to go through this?

Blaze-Bazaar
미국
앱 사용 기간 10개월
답글 Zendrop개 2024년 3월 18일

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

2024년 11월 13일

Scammers. They charged me even after uninstalling the app and contacting them.

GiftLabExpress
영국
앱 사용 기간 42분
답글 Zendrop개 2024년 11월 20일

We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.

2024년 5월 6일

Don't get fooled by their advertisement.

It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders.

the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number.
They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually!

Your customers will not be happy at all!

Texan Crafts
미국
앱 사용 기간 7개월
답글 Zendrop개 2024년 5월 9일

Thank you for sharing your review. We have reached out to you via email to assist you with this.

2024년 7월 31일에 편집됨

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Glowup For All
미국
앱 사용 기간 14일
답글 Zendrop개 2024년 7월 30일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 10월 26일

Zendrop removed aliexpress feature terrible app

LabelsNY
미국
앱 사용 기간 2일
답글 Zendrop개 2024년 10월 29일

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.

2024년 9월 7일

product are so overpriced compared to other supliers

Zealution
미국
앱 사용 기간 3개월
답글 Zendrop개 2024년 9월 10일

We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.