리뷰 (10,378)

전체 평점
4.8
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 27일

Removed money for no reason

Eye Cream
라트비아
앱 사용 기간 27일
답글 Zendrop개 2024년 10월 29일

We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

2024년 11월 10일

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
캐나다
앱 사용 기간 대략 2시간
답글 Zendrop개 2024년 11월 20일

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.

2024년 9월 7일

product are so overpriced compared to other supliers

Zealution
미국
앱 사용 기간 3개월
답글 Zendrop개 2024년 9월 10일

We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.

2024년 7월 30일

Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds

finds voyage
영국
앱 사용 기간 8개월
답글 Zendrop개 2024년 8월 1일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2024년 10월 22일

it is not working for me

ALL IN ONE
캐나다
앱 사용 기간 1일
답글 Zendrop개 2024년 10월 29일

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

2024년 9월 9일

CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!

HandyShop
영국
앱 사용 기간 26일
답글 Zendrop개 2024년 9월 16일

We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.

2024년 10월 26일

Zendrop removed aliexpress feature terrible app

LabelsNY
미국
앱 사용 기간 2일
답글 Zendrop개 2024년 10월 29일

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.

2024년 8월 29일

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

The Tiki Yard
미국
앱 사용 기간 대략 1시간
답글 Zendrop개 2024년 9월 6일

We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.

2024년 7월 31일에 편집됨

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Glowup For All
미국
앱 사용 기간 14일
답글 Zendrop개 2024년 7월 30일

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2025년 1월 13일

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

Glomotion
독일
앱 사용 기간 6개월
답글 Zendrop개 2025년 1월 17일

We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your experience, and we’re committed to improving search accuracy and product presentation. Our team will review your concerns and work on making necessary enhancements. Thank you for bringing this to our attention!