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The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.
I had a problem with my first order. I didn't know how to resolve the issue so that my customer would be happy with their order.
I received much appreciated help, with professionalism and humanism from Zendrop support.
Juan Miguel helped me solve it. He was very patient, courteous and professional.
Thank you very much
I was not used to communicating fully through the app, I prefer to speak to someone in person, but I got the help I needed with my account. Jemina and Molly were very helpful and understanding, and I appreciate their help. I also love attending the Academy with Thomas, he is the best and so patient and helpful. I feel I would have given up if it wasn't for Thomas's encouragement. Thank you Zendrop!
Zendrop, despite limited amount of products in the US region, has great customer service and great software features! They never failed to support me right when I need them to. The course they offer is an extra cherry on top! Godspeed Zendrop team!
I recommend Zendrop with a lot of love. They are very fast and very helpful, they answer every question I have immediately and 10 times a day. They have 5 stars from me
I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business.
One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics.
Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.
Zendrop is by far the best company I've worked with. They offer tons of free training. If you have an issue the support staff goes above and beyond to help you resolve your issues even if it takes all day. I appreciate them for always being there when needed.
I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.
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Great customer service I will say! Every time I have an issue, they are very informative and resolve my issues or concerns. The platform is free which is great, but I've recently upgraded and it still amazing stuff. Shipping times are a bit lengthy for products coming from china, but overall it’s a good fulfillment center. I would recommend.
I've been using Zendrop for my e-commerce business and I'm thoroughly satisfied with the service. The platform is user-friendly, making order fulfillment and product sourcing a breeze. The customer support is always responsive and helpful. Thanks to Zendrop, my store, kiicity.com, has seen a significant improvement in efficiency and customer satisfaction. Highly recommend it to anyone in the dropshipping business!