Omtaler (9 863)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 14 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
30. juli 2024

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.

Radiant Regalia
USA
Over 1 år bruker appen
Zendrop svarte 1. august 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

27. september 2024

Vente inexistent apres 2 semaines, service a la clientele (au vender)introuvable,impossible de savoir si le site que vous mavez vendu est fonctionnel 2 semaines sans aucune vente,prix t-SHIRT BEAUCOUP TROP CHER !

EnjoyHomePlus
Canada
25 dager bruker appen
Zendrop svarte 30. september 2024

We're sorry to hear that your experience wasn't ideal. We'll reach out to you to further assist you with your concern.

4. oktober 2024

i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed

UFA Collections
Pakistan
4 dager bruker appen
Zendrop svarte 8. oktober 2024

We’re sorry to hear about the difficulties you faced. We’ll be in touch to provide you with further assistance.

22. juni 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

My Store
USA
Rundt 2 måneder bruker appen
Zendrop svarte 24. juni 2024

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

10. juni 2024

In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use

TrendyCoolStuff
USA
Rundt 2 måneder bruker appen
Zendrop svarte 11. juni 2024

Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.

30. juni 2024

Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very obviously stated as far as I can see. I will say the support agent I ended up dealing with to assist me in refunding the balance was helpful, which is the only reason I bothered to write this review.

Prefurred Pet Supply
USA
3 dager bruker appen
Zendrop svarte 2. juli 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

28. mai 2024

Well I having issues with my first order so is about a month and I still haven't received my order

Luzaires Store
USA
3 måneder bruker appen
Zendrop svarte 31. mai 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

7. mai 2024

They prey on the drop shippers with no experience.

I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!!

It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving myself lots of mula$$$$$$$

Flop you Zen drop and your stupid shipping cost!

Mindfulmist
Australia
15 dager bruker appen
Zendrop svarte 9. mai 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

4. mars 2024

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days).

I understand that you need to make $ but it's cheaper to do it with others than with you.

And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition.

You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Boost Boutique
Storbritannia
4 måneder bruker appen
Zendrop svarte 6. mars 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

21. desember 2022

Some of my products have been in processing for 9 days. Not the best when you are trying to make a good impression with influencers!

New Momz
Østerrike
Rundt 1 år bruker appen