Zendrop ‑ Dropshipping & POD , 8.290 recensies
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Product costs are over double that on aliexpress or alibaba. Why bother?
To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned
Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.
I am unable to connect my shopify account and ive reached out for help, my subscription has expired and its a total mess. Please help me, I work 2 jobs and am doing this to quit both of them and help my family.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Disappointed that i have to pay and subscribe to a plan first in order to get a quote of an item that im currently doing 50-100units a day. I have no problem paying for subscription, just trying to see if this fulfillment is worth the pay and switching over from different suppliers. I would NOT recommend it for an advance dropshipper if you are seeking alternatives.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution.
Don't get fooled by their advertisement.
It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders.
the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number.
They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually!
Your customers will not be happy at all!
I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.
Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.
Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's
Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.
Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.
So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.
Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.
Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!
Odar problems
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.
Thank you for bringing this to our attention and our apologies for the inconvenience.
To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.
Excited to get this to a resolution and get you started with Zendrop!