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The customer support is amazing. Whenever I have a question, they respond quickly and are really helpful.
I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.
One of the standout features of Zendrop is its high quality. The app is meticulously designed, offering a user-friendly interface that is both intuitive and aesthetically pleasing. It runs smoothly without any glitches or crashes, which speaks volumes about the developers' commitment to maintaining a reliable and efficient platform. The functionality of the app is top-notch, providing all the features I need with impressive precision and accuracy.
Moreover, Zendrop's response time is remarkably fast. Whether I am accessing data, uploading content, or navigating through various sections, the app performs these tasks with incredible speed. This efficiency greatly enhances my productivity and overall user experience, allowing me to accomplish tasks swiftly and without unnecessary delays.
However, what truly sets Zendrop apart is its exceptional customer service. The support team is always readily available, demonstrating a high level of professionalism and courtesy. Whenever I have encountered an issue or had a question, the response has been prompt and thorough. The representatives are knowledgeable and patient, ensuring that my concerns are addressed effectively and to my satisfaction.
In summary, Zendrop exemplifies excellence in both its technical capabilities and customer support. The high-quality design, rapid response times, and outstanding customer service create a seamless and enjoyable user experience. I wholeheartedly recommend Zendrop to anyone seeking a reliable and superior app for their needs.
I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.
We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!
I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!!
That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was.
I will give ZenDrop a couple more tries:)
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
I recently had a billing issue with Zendrop and reached out for assistance. I was fortunate to be helped by Molly from their team, and I couldn't be more pleased with the support I received. Molly was incredibly responsive, professional, and knowledgeable. She quickly understood the problem and provided a clear solution, making the entire process smooth and stress-free. Thanks to Molly, my billing issue was resolved efficiently, and I am very satisfied with the service provided. I highly recommend Zendrop for their excellent customer support!
Coustumer support is excellent and helpful. I love the app.
The customer service is amazing and just the app itself is really nice and easy to use. they help me a lot. Jinky is very good and knows what to do and helped me a lot with my problems.
Very helpful.gave me everything I needed within 30mins solved very quickly.frenz a great agent.
Jeffery was a great help in making sure my order was ship out and I really like the Zendrop platform as it makes my business flow smoothly.
shopify really helping alot for beginners like to run the store i am very happy with Shopify service and thank you kelly