Zendrop ‑ Dropshipping & POD

Fantastic service from Jo - stayed past her finish time by 15 mins to help me with some shipping inquires I had for my online store. I must admit I was a little firm in the beginning as I was getting frustrated however Jo put me at ease and finally sorted the issue for me. Jo you are a star, thank you and keep up the great work! :)

Great customer service

very good customer service!

I had a question and it was answered quickly on their support chat!

Very user-friendly and easy to understand instructions they really make life so much easier think you for all that you do for your customers

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Customer service is excellent... I was having an issue connecting my order from Shopify to Zendrop and Jo from Zendrop Customer Service chat guided me in the right path, in less than 3 min I had everything linked and running. Excellent support, makes all the difference!

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

It's a bit pricey and shipping times are too long. But their customer service is absolutely amazing.

These guys have it sorted