Recenzje (1 475)
Zawęź
-
Według oceny
Amazing service! Had an issue with a promotion I was offered, I contacted support and Karrie was extremely quick to get the issue resolved for me. The app is also super easy to navigate and offers a whole host more than other competitors 5/5!!
I would tell everyone that has a problem to contact Zendrop support, they take time with each call and make sure you problem is corrected before the are done.
Thank you for sharing your experience! We’re so glad to hear that our support team takes the time to address your issues thoroughly. Your recommendation means a lot to us, and we’re here to help anytime!
I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.
We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!
Great and very easy, to find products, and easy to load to shopify store site. I loved it.
My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on.
I love their support service advisors. Very patient and helpful.
They will help you resolve any challenges, by taking you through.
We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!
Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Great service! And customer support is there to help at any time!
Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊
Agent Krisnalyn was helpful with my product inventory inquiry. She assured me that once the product was linked correctly to my store that fulfillment would be a breeze. She was very efficient and expedient with assisting me.
Thank you for your feedback! We’re glad to hear that Agent Khubaib was helpful in processing your refund request. We apologize if your overall experience fell short of expectations, and we’ll work to improve. Allow us to reach out to you to assist you further.
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Jobelle was incredibly helpful!
I had an amazing experience with the Zendrop support team, specifically Jobelle. She patiently guided me through the process of sourcing products and provided clear, timely updates. Her professionalism and dedication truly made the process seamless. Highly recommend Zendrop for anyone looking for efficient dropshipping solutions with top-notch customer support!
Thank you for your feedback! We’re thrilled to hear that Jobelle provided you with exceptional support and made your experience seamless. We appreciate your recommendation!
perfect support and always there for the customers.
Thank you for your kind feedback! We're thrilled to hear that you've had a perfect experience with our support team. We're always here to help and ensure you're well taken care of! If you need anything else, feel free to reach out anytime.