Recenzje (10 425)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 83% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
30 lipiec 2024

Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds

finds voyage
Wielka Brytania
8 miesięcy korzystania z aplikacji
Zendrop odpowiedział(a) 1 sierpień 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

21 sierpień 2024

Very disappointed. Not able to import products from ali express and I ordered a custom dog collar and they used the sample name and phone number on the collar zendrop won't give me a refund for my subscription I barely used it and I got the pro version.

Happy Pup
Kanada
4 miesiące korzystania z aplikacji
Zendrop odpowiedział(a) 23 sierpień 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

11 lipiec 2024

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Stella Rose Jewelry
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Zendrop odpowiedział(a) 12 lipiec 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

22 październik 2024

it is not working for me

ALL IN ONE
Kanada
1 dzień korzystania z aplikacji
Zendrop odpowiedział(a) 29 październik 2024

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

14 marzec 2024

I am so confused and would not want anyone to experience what I am going through. I contacted support and I still do not understand why this has to be so difficult. So far, I keep spending money, $49, $39 and I received an email to purchase PLUS at $197 for 12 months. Why would I want someone to go through this?

Blaze-Bazaar
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Zendrop odpowiedział(a) 18 marzec 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

13 listopad 2024

Scammers. They charged me even after uninstalling the app and contacting them.

GiftLabExpress
Wielka Brytania
42 minuty korzystania z aplikacji
Zendrop odpowiedział(a) 20 listopad 2024

We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.

6 maj 2024

Don't get fooled by their advertisement.

It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders.

the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number.
They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually!

Your customers will not be happy at all!

Texan Crafts
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Zendrop odpowiedział(a) 9 maj 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

Edytowano 31 lipiec 2024

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Glowup For All
Stany Zjednoczone
14 dni korzystania z aplikacji
Zendrop odpowiedział(a) 30 lipiec 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

26 październik 2024

Zendrop removed aliexpress feature terrible app

LabelsNY
Stany Zjednoczone
2 dni korzystania z aplikacji
Zendrop odpowiedział(a) 29 październik 2024

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.

7 wrzesień 2024

product are so overpriced compared to other supliers

Zealution
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Zendrop odpowiedział(a) 10 wrzesień 2024

We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.