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I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my ...
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product are so overpriced compared to other supliers
We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.
Zendrop removed aliexpress feature terrible app
Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this ...
CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!
We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.
I was told I would receive an email yesterday with a resolution and still no response. On top of that the items that I have ordered were transferred to the local carrier a week ago and yet no delivery or tracking update. Customer service
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Never Ever Again!
My journey with Zendrop, filled with anticipation for a business boost, morphed into a narrative speckled with delays and financial drains:
- Delivery Delays: A staggering 95% of my customer orders arrived at least two weeks late, shaking the foundations of customer trust and satisfaction I had worked hard to build.
- Financial Loss: The delay epidemic resulted in a domino ...
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Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able ...
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RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per ...
We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.
Do not retroactively unsubscribe from the website and the shopify app. You will get billed even if you take the trial period to test the service. What a garbage app
Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.
I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait.
To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund.
This has caused me to lose both customer trust and money.
I feel like ...
We sincerely apologize for the frustration you've experienced with your orders and account. We understand how upsetting this situation must be. Please reach out to us at ...