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I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.
Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.
Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.
* Zendrop team responds to messages quickly.
* Effective solutions to problems.
* Janelle is very friendly. She helps me a lot.
Five stars for Shiza. She is helpful and quick respond and take care my questions.
Hey all,
I am freshly new to this platform and I have received the best customer service within my dropshipping journey. I had a major concern which was resolved in less than 1 hour. I am grateful for this wonderful app.
Jesus Loves everyone of you btw!!!!!
I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!
Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.
Zendrop has been a game-changer for my Shopify dropshipping business! The app makes sourcing and fulfilling products effortless, with fast shipping times and reliable suppliers. The automation features save my team a ton of time, and the seamless Shopify integration keeps our operations running smoothly. Plus, their customer support is responsive and helpful whenever we need assistance. Highly recommend for anyone looking to scale their dropshipping store efficiently!
Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for your Shopify dropshipping business. It's great to know that our automation, fast shipping, and reliable support are helping you scale efficiently. Wishing you continued success!
The app would not let me cancel my subscription. Even after going to their help center and typing in "how do i cancel my zendrop subscription" the top article read "how to upgrade my subscription" The app took 60 dollars from me and I didn't even use it. Total Scam
We're really sorry to hear about your experience. Please reach out to austin@zendrop.com so we can check your account and assist you further.
5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.
Sorry to hear about your experience. We understand your frustration and appreciate your feedback. We'll reach out to you as soon as possible to assist you further.