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I had a question and it was answered quickly on their support chat!
I've tried other dropshipping suppliers and honestly this beats them all!! Very easy user experience and the customer service team are the best! very helpful and reply so quickly!
I just started and had an issue with topping up credit. Cyril helped me in a very fast, correct and kind way. 5 star customer service.
using it recently, i like it
Estoy apena comenzando pero me la han recomendado mucho
Zendrop has been so easy to implement and use, it really simplifies the fulfillment process and they have good terms & conditions regarding returns and refunds which makes it easy.
At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution
Great app with good customer service!
Very reactive and pro you can trust them 100%
smooth customer service