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My customer service experience has been quite quick, responsive, and complete. They answered all my questions and held on to my issue until resolved. It's always great to partner with a company that takes ownership to serve its customers.
I had an email typo in an account setup and did not know it and after discovering a bill for a Plus Plan I reached out to them since I had already set up another account with the correct email since I was not receiving correspondence from them (going to the incorrect email I provided). They helped me resolve the matter rather than just sticking to the no refund after 5 days of activation policy. Mariane (who worked with me) was cool headed and followed through until it was all resolved. Very Professional and a great asset to your Customer Service Team! Don't let AI replace her. Miles Davenport
Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.
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Ellos son maravillosos. Yo estoy encantada! El trato, la resolucion de mis problemas, como me dieron el paso a paso para que yo arreglara la liada que habia hecho yo misma.
Empeze hablando con el robot de IA, creo.
Luego me derivaron a Jo, una atendente humana y real jejeje.
Maravillosa.
Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!
This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.
Title: Streamlining Dropshipping - A Game-Changer for E-commerce Entrepreneurs
As an aspiring e-commerce entrepreneur, I've ventured into the world of dropshipping, and I must say, Zendrop has been an absolute game-changer for me.
Zendrop's platform is a seamless blend of efficiency and convenience. The process of sourcing products, managing orders, and fulfilling them has never been easier. With a vast network of reliable suppliers and manufacturers, Zendrop provides access to high-quality products across various niches, ensuring that I can cater to my customers' diverse needs effortlessly.
One of the standout features of Zendrop is its user-friendly interface, which makes navigating through the platform a breeze. From product selection to order tracking, every step is intuitive and well-designed. Moreover, Zendrop's integration with popular e-commerce platforms like Shopify has simplified the process of setting up and running my online store, allowing me to focus on growing my business rather than getting bogged down by administrative tasks.
Another aspect that sets Zendrop apart is its commitment to customer support. Whenever I've had a question or encountered an issue, the Zendrop team has been quick to respond and provide assistance, ensuring that I can resolve any challenges promptly and keep my business running smoothly.
Overall, Zendrop has exceeded my expectations in every aspect. It has empowered me to build and scale my dropshipping business with ease, thanks to its comprehensive features, user-friendly interface, and exceptional customer support. If you're looking to dive into the world of dropshipping or streamline your existing operations, I highly recommend giving Zendrop a try. It's truly a game-changer for e-commerce entrepreneurs.
This is my very first run with dropshipping an far as see it,it's been amazing still learning so in that process I'm accomplishing small but large areas in my life in this an when I'm finish learning I'm going to Take it Over. NOVAISU CREATIION IS COMING
Awesome company! Helped me out by pausing my subscription for a while until I'm ready to start again.
DSers and AliExpress Stopped working for me and someone recomended me Zendrop in Discord. My Heros in my darkest hour lol - simple setup - fast installation and most of all THE ABSOLUTE BEST CUSTOMER SUPPORT EVER (not overdoing it btw its litrally that good and fast). Zendrop came in clutch and saved me alot of headaches. 10/10 would recomend to every dropshipper to at least give it a try. Love