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I'm thoroughly impressed with the exceptional customer service provided by your team, particularly Sassy's prompt and professional responses. The quality of your products is outstanding. While the shipping time could be improved, I appreciate your dedication to enhancement. Excited to continue doing business with your reputable company.
Very easy wesbite to navigate. Lots of selection of things to choose from. Shipping in less than 2 weeks. Very helpful customer service. Negatives are that they dont have a phone number to call to reach a live person, just chat. And I think they should develop an app. The orders page could be a little more detailed too. Thanks
I am really excited to use your plug in. You have a selection of products that surpasses my expectations. It will be a game changer when your print on demand is up and running. I look forward to that. Thank you
Service helping very well, and keep you in touch.
Also have tones of choice for the products.
I received my first order November 24,2023 and is now December 11,2023 and the shipping information has not yet updated since November 30,2023. Is about to be 3 weeks and my customers still haven't received their order. I'm not sure what's going on, but is not a good feeling maintaining a business when your shipping times is not as promising. I can understand if at least there's any updates, but there's no sign of my customers receiving their products. At this point I'm debating waiting to pause my store until I have another drop shipping app that works with my store.
Thanks for sharing your feedback here. We have reached out to you via email to assist you with this and will make sure to assist you with a resolution.
Mariana, from Zendrop was super duper awesome & very helpful...
Thank you for your patience...
An associate responded to my question immediately and helped me right away. Fast, professional customer service, and the app is easy to use with good products.
Zendrop has great customer support and the site is easy to navigate
Zendrop has created an ecosystem that helps beginner dropshippers to find great products and sell them effectively. Their supplier links and coaching sessions with the Plus plan ensure that the whole process is easier to navigate.
13 days shipping is good also I am not afraid that I may get scammed cause Zendrop ships themselves and if you upgrade the plan, you have a lot of advantages as well.