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It was very nice to talk to Janelle this morning, and for her patience to help me figure out my delayed order. Thank you Janelle.
The assistant was helpful with the minor problems i had. The app is really easy to use.
Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.
Awesome. Perfect. Magnificent
Great customer service. They promptly answer any questions and have a ton of help articles to help you.
The customer service is very good, especially Molly as she is very helpful and able to answer all my questions with amazing clarity
Big thanks to Jinky for her exceptional customer service! Her prompt responses and attentive assistance made my experience smooth and enjoyable. Truly appreciated her help!
It was and has been a learning curve but help is a click away and they actually help so i say give it a try https://qh4life.myshopify.com/
very good app and support
At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution
13 days shipping is good also I am not afraid that I may get scammed cause Zendrop ships themselves and if you upgrade the plan, you have a lot of advantages as well.