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Great customer service. Hasty when u need them to be.
Mariane from Zendrop is awesome! She helped me out through chat and made everything super easy. I had a bunch of questions about my dropshipping setup, and she was super patient and knowledgeable. If you need help, Marianne is the go-to person!
Great Service, there is always someone willing and available to help you .
Zendrop is the best supplier. You can use it for free, so you dont have anything to lose.
They have the best support team I've ever experienced. I always ask for the exact sizing chart by the factory and I always receive it in about 24h.
The whole app is very easy to use, even if you have never dropshipped before.
The only two negative things about zendrop are the search feature (sometimes its hard to find the specific product you are looking for) and the product price. Its a bit higher. Another thing is the rather small product catalogue. But thats not a big problem because you can source pretty much any other product.
I really recommend zendrop. Especially for beginners.
Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!
Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!
Very good customer service, instantly responds and extremely helpful. Would recommend
I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.
Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times.
But the customer support is very helpful and helped me through out the whole thing
Thank you for sharing your experience. We’re glad our customer support was able to assist you, and we appreciate your patience. We’re sorry to hear about the issues with sample orders and shipping times and will work on addressing these concerns. Your feedback helps us improve!
The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.
Thanks to mariane the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.