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I have only just started using zendrop but have to say the customer support is great. Jobelle helped me with an issue I was having connecting my store. Got it resolved very quickly.
Great customer service. Hasty when u need them to be.
best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3
Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!
Thank you for your fantastic review! We're thrilled to hear you find our platform perfect for Shopify. Your satisfaction is our ultimate goal!
Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!
We’re thrilled to hear about your positive experience with Zendrop and our customer service team. We appreciate your feedback and recommendations.
No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.
So far I only needed support so I only can write about it.
I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.
With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.
So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!
Wide variety, great customer experience and lovely customer support
i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle
Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.
I recently started using Zendrop and I couldn't be happier with the experience. Their platform is incredibly user-friendly and the product selection is diverse, making it easy to find items. Also the customer support is reliable and will help you with anything. Definitely recommend.