Zendrop ‑ Dropshipping & POD

Great for beginners like me, Jemima was super quick to help solve the issue i was facing. Thank you Zendrop

Prefer Zendrop over CJDropshipping

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

It really helps a lot and I recommened to use zendrop more than any for those who's starting run dropshipping.

I needed a quick solution to an unusual issue, and Cyril gave it to me within minutes. It worked! Awesome and thorough service!

The tool is easy to use, works perfectly, and offers amazing support.

I had an issue with tracking number, the support were pretty fast and useful.

Zendrop support team is amazing, i needed help and i was assessed by Franz in seconds.
The team is professional,there Upgrade plan is amazing!
highly recommended!!!

The help support at Zendrop is like no other. They responded to my question and took the time to make sure I had all the answers and resources I needed.

I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!

Ian from Zendrop support was very helpful.