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I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you
Thank you for sharing your experience! We're glad to hear that Juan was able to assist you with your processing problem.
I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks.
they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now
Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.
It’s awesome to hear that Zendrop is your go-to supplier! Their competitive shipping rates and branding options really do help businesses like yours shine. Thanks for the recommendation—your enthusiasm is contagious!
Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.
very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!
Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!
they reached out fast with there online support time and helped me fix my issues. very good platform!
Thank you for your positive feedback! We're glad to hear our support team was able to assist you quickly and that you're enjoying the platform. We appreciate your support!
Excellent customer service. I love this platform I just need to utilize more of the features that are available. Well worth the investment. Hopefully I will be getting a great return on it soon!
Thank you for the excellent feedback! We're thrilled to hear you love the platform and find value in it. If you have any questions about utilizing more features, feel free to reach out. Wishing you great success with your investment!
As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.
Thank you for the great feedback! We’re thrilled to hear that Zendrop’s customer service has made your start smooth and supportive. Your satisfaction means a lot to us!
A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!
Thank you for your feedback! We’re glad to hear you find the app convenient and our customer support helpful. We appreciate your thoughts on shipping costs and will take them into consideration.
I've been using Zendrop for about a month now. Here's my review:
Zendrop truly stands out from other suppliers. Zendrop has outstanding customer service that actually responds & listens to your concerns. They are truly willing to help every customer in order to improve your experience. Zendrop doesn't just offer fulfillment for your Shopify customers, they offer much more...
For instance: If you have the plus plan, you are able to join ZDA (Zendrop Academy) where you can ask all your questions and join live coaching calls of professionals.
If you want to sell a product which is not in Zendrop's catalog you can get it quoted in less than 48h.
Next to that shipping times are really fast.
If you like to bundle products together or have a subscription based product you can also do that.
And lastly if you want to start a brand, Zendrop will provide custom labeling. These are just a few of the many reasons why I chose for Zendrop. Thank you!
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.