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The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much
No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.
As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!
very good and very good support thank you so much
Thank you for your kind words! I’m glad to hear you had a great experience and found the support helpful. Your appreciation means a lot!
So far I only needed support so I only can write about it.
I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.
With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.
So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!
I'm thoroughly impressed with Zendrop's exceptional service! Their dropshipping model is the best I've seen, with a knowledgeable and friendly customer support that's always available through their fast and responsive live chat, I receive answers to my questions in minutes.With their fast shipping, top-quality products, and unbeatable prices, I've experienced a significant increase in customer satisfaction and repeat business. I'm grateful for their expertise and support, and I highly recommend Zendrop as a reliable and trustworthy partner for all dropshipping needs .
Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems!
received support from Franz!
glad i'm working with zendrop
We're glad to hear that you're enjoying your experience with Zendrop!
I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.
Fast great service!