Zendrop ‑ Dropshipping & POD , 8.148 avaliações

Thank you for bringing this to our attention and we apologize for the inconvenience.

To assist you with this, we have reached out to you directly via email and have canceled the charge as well.

Looking forward to hearing back from you and assisting you with this.

We are sorry to hear that your experience with Zendrop was less than ideal.

We have reached out to your email to assist you with this and will make sure to work with you to a resolution on the imports and the shipping cost issue.

Looking forward to getting this to a resolution and elevating your experience with Zendrop.

Thank you for sharing your feedback with us and our apologies for the inconvenience surrounding this. To assist you with this we have gone ahead and reached out to you via email.

Excited to get this to a resolution.

Thanks for sharing your feedback with us. We have reached out to you via email to assist you with this.

Thank you for sharing your feedback with us. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution.

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

Thank you for sharing your feedback with us.

To assist you with this and discuss your feedback in detail we have reached out to you internally to understand your feedback and share it with our team to improve Zendrop.

Excited to assist you with this!

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Obrigado por compartilhar seu feedback conosco.

Para ajudá-lo com isso e discutir seus comentários em detalhes, entramos em contato com você internamente para entender seus comentários e compartilhá-los com nossa equipe para melhorar o Zendrop.

Estamos ansiosos para ajudá-lo com isso!

Thank you for the review. These are great questions, I'll try to address them one by one:

- wann erhalten meine Kunden Trackingnummer?
a. Your customers will receive a tracking number as soon as the order is fulfilled and shipped. On this, I can see that the order is in the process of being packaged and sent over to your customer.

-wieso kann die Lieferung nicht verfolgt werden? bin aktuell auch andere app am testen dort sehe ich bis es bei Kunden ankommt und app ist kostenlos. und bei andere Dienstleistung erhalten Kunden sofort eine Trackingnummer?
b. The delivery can be tracked as soon as the order is shipped. When the order will be tracked a tracking number and link will be generated for you and the customer.

-Keine Video vorhanden
c. The videos are available for some products but not all within our catalog. You can always order a sample product and create videos and creatives around this. Our goal is to ensure the quality of the products to the customers and with over a million product catalogs, it is hard to manage creatives. That is why we leave it to the customers.

- Ich zahle für Zendrop Monatlich 79 Franken was bieten Sie mehr als Aliexpress?
d. For $79 we offer trendy products, auto fulfillment, Zendrop Academy, Unlimited orders per month, Chargeback management, and $100 order credits that can be used to fulfill the products from Zendrop.

-Ich darf eine Musterbestellung machen jedoch es ist auch Kostenpflichtig weil Sie keine Video machen aber warum Zahle ich so viel?
e. For the sample or any orders we take only the cost and shipping of the product. While we'll be happy to offer these for free, with thousands of stores it will not be a scalable option for us.

We appreciate your feedback on this and would ensure to offer the best service to our customers!

Thank you for your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

Hey there! Sorry to hear about the billing issues. I'm confident that our Customer Success team helped you resolve them but I'm going to reach out via email to make sure. You'll be hearing from me soon.