Classificação geral
4,8
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de dezembro de 2023

Product costs are over double that on aliexpress or alibaba. Why bother?

To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned

Lushify
Estados Unidos
17 dias usando o app
Zendrop deixou uma resposta 13 de dezembro de 2023

Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

23 de abril de 2024

I am unable to connect my shopify account and ive reached out for help, my subscription has expired and its a total mess. Please help me, I work 2 jobs and am doing this to quit both of them and help my family.

My Store
Suíça
3 minutos usando o app
Zendrop deixou uma resposta 25 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 de janeiro de 2024

Disappointed that i have to pay and subscribe to a plan first in order to get a quote of an item that im currently doing 50-100units a day. I have no problem paying for subscription, just trying to see if this fulfillment is worth the pay and switching over from different suppliers. I would NOT recommend it for an advance dropshipper if you are seeking alternatives.

Goods Nova
Estados Unidos
22 minutos usando o app
Zendrop deixou uma resposta 19 de janeiro de 2024

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution.

19 de outubro de 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
África do Sul
4 meses usando o app
Zendrop deixou uma resposta 20 de outubro de 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

Data de edição: 21 de novembro de 2023

Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's

Elite Gamers Lounge
Estados Unidos
Aproximadamente 1 mês usando o app
Zendrop deixou uma resposta 2 de outubro de 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

Data de edição: 25 de outubro de 2023

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
Estados Unidos
3 meses usando o app
17 de outubro de 2023

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
Estados Unidos
5 dias usando o app
Zendrop deixou uma resposta 19 de outubro de 2023

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

17 de abril de 2024

Odar problems

My Store
Índia
3 dias usando o app
Zendrop deixou uma resposta 22 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

17 de julho de 2023

Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.

Steely's Buckets
Austrália
9 meses usando o app
Zendrop deixou uma resposta 19 de julho de 2023

Thank you for bringing this to our attention and our apologies for the inconvenience.

To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.

Excited to get this to a resolution and get you started with Zendrop!

Data de edição: 5 de dezembro de 2023

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ótimas profissionais.

Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!

Jugar Crecer Aprender
Brasil
4 meses usando o app
Zendrop deixou uma resposta 5 de dezembro de 2023

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.