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Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you
Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!
New to dropshipping. Kinda scared sh*tless, actually, but doing it scared because something has to happen. I first heard of Autods and started seeing people talke about Zendrop. Saw nothing but great things about their support. Well, I signed up got stuck and just had my first interaction with "Zendrop Jacob." Everything I knew about their support was 100% accurate! Jacob was patient, detailed in their answers, and very professional! I say all this because I was a customer service phone rep for over 25 years, and I will go the distance for fantastic support and/or services as a consumer. Look, choose Zendrop and get a great product with great support! Besides, they have alot to offer!
I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team
Thank you for your feedback! We're so glad to hear that our help desk team was able to assist you quickly and thoroughly with your questions. We're always here to support you whenever you need a hand—thanks for choosing Zendrop!
Great customer service
Answer quick. very nice and professional. Thank you Harvey for your support!
Thank you for your kind words! We're thrilled to hear that you had a quick, professional experience. We'll be sure to pass along your thanks to Harvey—he'll be happy to hear it!
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.
Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.
Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.
Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.
Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!