Avaliações (10.446)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
19 de fevereiro de 2025

I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"

Buy That Thang
Estados Unidos
Aproximadamente 1 ano usando o app
Zendrop deixou uma resposta 21 de fevereiro de 2025

Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to be part of it with you. We appreciate you!

7 de fevereiro de 2025

New to dropshipping.
Here is my email to Zendrop:
"I'm struggling to get my website up and running. In other words, I haven't started online shopping yet. Hope to be back soon.
Is there anything you or I can do to avoid the above expenses, until my online store is ready?"
And here is Zendrop's response:
"I completely understand that getting a website up and running can be a challenge, but take your time—it's all part of the journey! I've reviewed the account and billing information and it appears that you are currently subscribed to the Zendrop pro plan. Would you be okay if I add 2 months for FREE to your account? That's 3 full months of a paid subscription for the cost of one. Once the free months come to an end, you can choose to continue with the paid service or downgrade/cancel."
I call this very good insight and top-notch service, many thanks to Zendrop.

Youarewelcome
Noruega
3 meses usando o app
Zendrop deixou uma resposta 11 de fevereiro de 2025

Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a solution like adding two free months shows how committed they are to your success. You’re in good hands!

24 de março de 2025

Rafaela was awesome! She helped me quickly and made the process smooth and easy. The app itself has been great so far—I love the wonderful features and how easy it is to use. One suggestion I have is for the 'Find Products' section to include a button or border around items I've already viewed, which would make browsing even more efficient. Overall, I really appreciate the Zendrop team's help and expertise. Thanks for the great support!"

Shop Contrast
Estados Unidos
Aproximadamente 2 meses usando o app
26 de fevereiro de 2025

Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.

Fenix-Direct
Reino Unido
6 meses usando o app
Zendrop deixou uma resposta 28 de fevereiro de 2025

Thank you for your kind words! 😊 We're so glad Nyka was able to assist you quickly and effectively. I'll be sure to pass along your appreciation. We’re always here to help—10/10 customers like you make our job even better!

25 de fevereiro de 2025

Simplifies e-commerce process a whole lot. Zendrop isn't the cheapest option out there, but their user interface is very clean and most importantly their customer support is very reactive.

If you can spare the money I definitely would recommend!

HomeStash
França
7 meses usando o app
Zendrop deixou uma resposta 28 de fevereiro de 2025

Thank you for your honest feedback! We're glad you appreciate the clean UI and responsive customer support. Quality service is our priority!

6 de janeiro de 2025

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

Superhero Gear
Reino Unido
Quase 5 anos usando o app
Zendrop deixou uma resposta 14 de janeiro de 2025

Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ever need support or have any questions, we're always here to help!

6 de março de 2025

Great app and awesome support as always! I was just helped by Merjerrie and she did a phenomenal job. Keep on going team !!

Avinos
Irlanda
9 meses usando o app
Zendrop deixou uma resposta 10 de março de 2025

Thank you for your kind words! We're glad Merjerrie provided phenomenal support. We appreciate your support and will keep delivering our best!

4 de março de 2025

Mariane did a fabulous job explaining to me the ends and out of my problem I was having and gave me understanding. So that I may proceed in my business.

gadgetace.zone
Estados Unidos
Mais de 1 ano usando o app
Zendrop deixou uma resposta 6 de março de 2025

That’s amazing to hear! We’re glad Mariane was able to provide the clarity you needed to move forward with your business. 🚀 Thanks for sharing your experience!

16 de janeiro de 2025

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

The Sennett Store
Reino Unido
Aproximadamente 1 ano usando o app
Zendrop deixou uma resposta 24 de janeiro de 2025

Thank you for the great feedback! We're so glad to hear that our team was able to help resolve every issue you faced. Your recommendation means a lot to us, and we're always here to assist you with anything you need!

28 de dezembro de 2024

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

Sleetfeet
Estados Unidos
10 meses usando o app
Zendrop deixou uma resposta 14 de janeiro de 2025

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!