Avaliações (9 651)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de outubro de 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically keep it private unless it's already listed? This needs sorting out on your back end.

My Earthy Baby ZA
África do Sul
4 months usando a aplicação
Questão respondida por Zendrop 20 de outubro de 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

Editado a 21 de novembro de 2023

Ever since I started with Zendrop their ability to import products from Aliexpress has been broken. You cannot import items properly. I was told for 4 days that IT was working on it. This company only wants your $79 a month. Stay away if you need to import from Aliexpress.
They say they have faster shipping because they source with certain vendors but this is not true. My orders still took over 20 days to receive. They gave me Free Plan Plus to change my review to a 5 star but after doing so and using there service it is still worse than any other service I have tried. I will stick with Dser's

Elite Gamers Lounge
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Zendrop 2 de outubro de 2023

Thank you for your feedback on this! Austin from our team has reached out to you via email to assist you with this. Excited to get this to a resolution.

4 de janeiro de 2024

I had my TikTok store shut down for 180 days because of Zendrop taking so long to deliver all my customer's orders. I tried getting a hold of customer service for weeks. No one has replied back, or try to get back to me. I will definitely not recommend Zendrop

Zillen LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por Zendrop 8 de janeiro de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

25 de fevereiro de 2024

If i could make 0 l would, the app is terrible, you are writing that it ships to many countries in fact i added some produczs to my store and tested if it sends to my location or not, and it did not, i tried Germany, i tried USA and i tried Georgia, non of them is working so if you are not sending in the main countris of the world than what the point lf the app? Thanks that did not bought premium, i am not recommending this app if you want to start droppshiping

Nikita Studio
Alemanha
7 days usando a aplicação
Questão respondida por Zendrop 4 de março de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

30 de junho de 2024

They are saying that there is a print on damand option, but it's not really avaialble, written as "coming soon"

My Store
Estados Unidos
Questão respondida por Zendrop 1 de julho de 2024

Thank you for sharing your feedback. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

Editado a 25 de outubro de 2023

Shipping with Zendrop has been frustratingly slow, often taking more than two weeks. We've also had issues with lost items during shipping, and it's a hassle to get refunds – we have to keep reaching out. Frankly, Zendrop's shipping management feels pretty disappointing, almost like dealing with sellers on AliExpress. We shouldn't have purchased the annual membership.

So, we've made a call to switch things up and move over to Dropshipman. It seems like a more reliable and budget-friendly option for us.

BellaBelle
Estados Unidos
3 months usando a aplicação
26 de fevereiro de 2024

He pagado un pro para una página pre construida hace una semana y no me allegado nada,así que no estoy muy contenta.Luego recibo un correo eletronico diciendo , hemos visto que a rebajado tu plan.

Mony Luxus
Espanha
4 months usando a aplicação
Questão respondida por Zendrop 4 de março de 2024

Thank you for sharing your feedback. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution!

11 de dezembro de 2023

Product costs are over double that on aliexpress or alibaba. Why bother?

To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned

Lushify
Estados Unidos
17 days usando a aplicação
Questão respondida por Zendrop 13 de dezembro de 2023

Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

17 de outubro de 2023

Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.

Paws & Fur
Estados Unidos
5 days usando a aplicação
Questão respondida por Zendrop 19 de outubro de 2023

Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!

9 de fevereiro de 2024

Didn't get 1 sale out of 1000 visitors in 5 days

Magical Little Dragon
Austrália
3 months usando a aplicação
Questão respondida por Zendrop 12 de fevereiro de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.