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I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.
Thank you for your feedback! We're thrilled to hear you had a great experience with our app and support team. Your recommendation means a lot to us!
I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.
Thank you for sharing your experience! We’re so glad to hear that Mariane was able to resolve your issue quickly. Your kind words about our support team mean a lot to us!
Truly exceptional customer support, i would give 10 stars and above. They are friendly, fast and are with you every step of the way.
Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop.
I used zendrop for my dropshipping store. I had many confusions about shipping and other fullfilment i make research but not find any solution but zrndeop customer support team gives me right solution and i am very satisfied and thankful to zendrop and specially Janelle
Zendrop customer service is great and They immediately process your concern and offered a kind solution to address the problem related to your account.
Thank you for your feedback! We’re so glad to hear that our customer service team was able to address your concerns quickly and offer a helpful solution. Your satisfaction is our priority!
I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.
Zendrop has made my drop shipping process so easy, especially being a beginner it really helps me. Very easy to use and understand and the customer service is impeccable!!
well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.
This is a professional platform that truly stands out with its exceptional customer service. Every interaction is met with prompt, courteous, and knowledgeable support.