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Very helpful customer support, i was trying to resolve the issue and they said that the developer team is gonna may take 24-48hours.. I didn't expect to be that fast, because as soon as i check, after just 20 minutes they fixed everything, 5 stars, recommend
5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.
Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance
Thank you for your feedback! We're so glad to hear that the team member who assisted you provided excellent service and answered your questions promptly. We truly appreciate your recognition of their performance, and we're always here to help whenever you need it!
I had an issue and the representative was polite professional and knowledgeable the solution was quick and I was able to get right back to work
Thanks
I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help
Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.
Thank you for your help I am very satisfied
You're very welcome! We're so glad to hear that you're satisfied. If you ever need further assistance, don't hesitate to reach out. We're here to help!
Customer service is very fast and effective, they cleared up all my doubts. Many thanks to the entire Zendrop team.
Zendrop has been very helpful
Thank you for sharing! We're glad to hear that Zendrop has been helpful to you. If you need anything else, feel free to reach out!
The support is very helpful and even on holidays responds fast
Thank you for the kind words! We're glad to hear the support has been helpful and responsive, even during the holidays!