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Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!
Love the platform, they also have great customer service. It's been especially great working with Ian, he's very knowledgeable and will personally help you resolve your issue.
Thank you for the wonderful feedback! We're thrilled to hear you love the platform and had a great experience with Ian. Your appreciation for his knowledge and support is much appreciated!
No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.
My experience with zendrop has been amazing. The support team is awesome, I was having issues with my store and reached out to the support team for help. I got a member of the team in less than a minute and she knew exactly what issue was to help me resolve it. I love it.
Very good customer service, super fast on answering everything I asked and I asked a lot. I am new to everything and have no idea what I am doing so my questions can be very confusing so I'm impressed with that all by itself. I would definitely recommend this dropshipping app over any other!!!
Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!
Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!
The customer service is great, it's fast and very efficient. As for the platform, I still use it, it is good and I have found very good products.
We'r glad to hear how satisfied you are with the support you received. Your feedback is really appreciated.
I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!
Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!
I recently needed some questions answered on Zendrop regarding the integration of Zendrop and Shopify. I had the pleasure of talking with Nyka from Zendrop and she was able to help me out with the questions that I had. They are a pleasure to deal with.