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The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.
as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!
Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!
Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.
great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both
I really like this App. Everything works pretty much automated. You only have to pay at the end.
Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great
We're glad to hear from you and we truly appreciate your feedback.
“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”
Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!
I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche.
One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics.
Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible.
Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!