Recensioner (10 194)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 augusti 2024

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

HomeWald
Tyskland
3 månader användning av appen
5 november 2024

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!

Oredon Shop
Tyskland
12 dagar användning av appen
Zendrop svarade 7 november 2024

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, especially after investing so much time and money. We appreciate your feedback, and we’ll be reaching out to assist you further in resolving this matter.

24 juli 2024

I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over

Holidays Are Everyday
USA
3 månader användning av appen
8 oktober 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
USA
Ungefär en månad användning av appen
Zendrop svarade 9 oktober 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

11 november 2024

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

LimitlessDeals.shop
USA
15 dagar användning av appen
8 november 2024

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
Storbritannien
9 dagar användning av appen
Zendrop svarade 22 november 2024

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to know that we’ve been able to help you consistently and efficiently. We truly appreciate your kind words!

22 augusti 2024

As a new dropshipper it is very easy app, to find all the needed products at really good prices and fulfillment.

Don't forget, everything for 0 money!

Exellent support services, answering everything you need at record time!

LILO-STORES
Sverige
Ungefär en månad användning av appen
30 juli 2024

best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.

Dreamy Home
Kanada
2 månader användning av appen
8 oktober 2024

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

PYJ IT Solutions
Australien
2 dagar användning av appen
Zendrop svarade 10 oktober 2024

Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.

16 augusti 2024

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

The Family Store
USA
Ungefär 2 månader användning av appen