Recensioner (1 483)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
12 juli 2024

I recently had the chance to use the Zendrop dropshipping app and ran into a bit of a hiccup when trying to connect my store. Thankfully, their support team was super quick to help out. Jobelle from customer support was incredibly professional and knowledgeable. She resolved my issue in no time, which means I can now focus on my dropshipping journey without any worries.

If you're looking for a reliable dropshipping app with fantastic support, give Zendrop a try!

Phantasmic Pavilion
Storbritannien
2 dagar användning av appen
26 december 2024

I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.

Naved Products
USA
Ungefär en månad användning av appen
Zendrop svarade 14 januari 2025

That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.

24 juli 2024

I'm just getting my Shopify Store set up and had a questions about linking products i already had on my store to Zendrop for them to start fulfilling my orders for me. Customer Service answered all my questions and i feel like i have better clarity now and will definitely reach out again.

TrendTrove
USA
En dag användning av appen
22 oktober 2024

FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.

I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.

Their primary goal seems to be to defraud users and profit themselves.

Retro Product
Indien
21 dagar användning av appen
Zendrop svarade 29 oktober 2024

I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.

22 november 2024

The crew at Zendrop is always quick to respond. Amazing assistance with any issue or need. I could not ask for better customer service.

Soapiesskincare
USA
4 månader användning av appen
18 juli 2024

As a new Zendrop user, I couldn't be happier with the service and support I've received. The platform is incredibly user-friendly, and the product selection is fantastic. I want to give a special shoutout to Jinky and Joannah for providing exceptional support throughout my onboarding process. Their responsiveness and willingness to help have made a world of difference. If you're looking for a reliable dropshipping partner, Zendrop is the way to go!

CharmistaSale
Spanien
6 dagar användning av appen
25 november 2024

I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service.

Thank you,

Shize,

Normsonline
Storbritannien
23 dagar användning av appen
24 juli 2024

I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over

Holidays Are Everyday
USA
3 månader användning av appen
12 september 2024

Zendrop's support has been impressive — they respond quickly and efficiently, helping with setup and integration issues. There was one time they took a bit longer to reply, but overall the communication is polite, and the instructions are clear.

Lustrix
Litauen
4 dagar användning av appen
Zendrop svarade 16 september 2024

Thank you for your feedback! We’re pleased to hear that you found our support efficient and clear. We appreciate your understanding regarding the delay and will continue to improve our communication.

22 juli 2024

Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat!

"Zendrop and Kelley are okay in my book!"

GIFT5ER
USA
4 månader användning av appen