Recensioner (9 915)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 juli 2024

The best customer service and got all the help I needed

Q8Stig
Kuwait
Ungefär 2 månader användning av appen
22 juni 2024

My experience with zendrop has been amazing. The support team is awesome, I was having issues with my store and reached out to the support team for help. I got a member of the team in less than a minute and she knew exactly what issue was to help me resolve it. I love it. Plus they have thousands of products at your fingertips. 10/10

Treasure Haven Shop
USA
3 månader användning av appen
2 juli 2024

I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.

Paws & Beans
Kanada
14 dagar användning av appen
26 augusti 2024

It was very good, thanks for the help

PCL store
USA
3 månader användning av appen
22 juli 2024

One of the best dropshipping apps ever, and the customer service is flawless and amazing. I definitely recommend.

plugtech🇰🇪
Kenya
Ungefär 2 månader användning av appen
23 september 2024

uper happy with the support team from Zendrop,Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Leah Begum
Spanien
Ungefär 23 timmar användning av appen
Zendrop svarade 26 september 2024

We’re thrilled to hear you had a great experience with our support team! Thank you for your kind words.

3 juli 2024

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

PureLife™ HydroBottle
Australien
27 dagar användning av appen
2 juli 2024

I got very quick and helpful customer service. I can recommend contact them by chat. It's so quick.

Gemaline
Storbritannien
3 månader användning av appen
28 juni 2024

Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.

Qlovara
USA
5 månader användning av appen
30 september 2024

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

Caydeen
Tyskland
2 dagar användning av appen
Zendrop svarade 2 oktober 2024

Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.