Recensioner (10 206)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 juni 2024

So far I only needed support so I only can write about it.

I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.

With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.

So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!

Bloomyx
Ungern
3 månader användning av appen
26 augusti 2024

Zendrop's AI Assistant and support team have exceeded my expectations. The AI is intuitive and efficient, making daily tasks easier. The support team is equally impressive—always professional, helpful, and resourceful. They answer all my questions with expertise and ensure I have everything I need to succeed. Highly recommended!

EverShopperR
USA
3 dagar användning av appen
17 juli 2024

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

LashBake ™
USA
Ungefär 2 månader användning av appen
28 juli 2024

The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much

PlushSoothe Buddy™
Storbritannien
3 månader användning av appen
16 juli 2024

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems!

received support from Franz!

MustHaveTreasures
Tyskland
3 månader användning av appen
26 oktober 2024

The customer responses are fast and good

Ivory Joy
Indonesien
Ungefär 2 månader användning av appen
Zendrop svarade 29 oktober 2024

Thank you for your feedback! We’re happy to hear that you find our customer responses fast and helpful. Your satisfaction is important to us!

25 juli 2024

I'm thoroughly impressed with Zendrop's exceptional service! Their dropshipping model is the best I've seen, with a knowledgeable and friendly customer support that's always available through their fast and responsive live chat, I receive answers to my questions in minutes.With their fast shipping, top-quality products, and unbeatable prices, I've experienced a significant increase in customer satisfaction and repeat business. I'm grateful for their expertise and support, and I highly recommend Zendrop as a reliable and trustworthy partner for all dropshipping needs .

Pawfect pet store
Nigeria
Ungefär 2 månader användning av appen
30 juli 2024

Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds

finds voyage
Storbritannien
8 månader användning av appen
Zendrop svarade 1 augusti 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

17 september 2024

Great platform for the auto DS . Highly Recommended

My Store
USA
Ungefär 2 månader användning av appen
Zendrop svarade 20 september 2024

Thank you for your recommendation! We're glad to hear you're enjoying the platform for Auto DS. Your support means a lot to us!

Redigerat 16 november 2024

I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason

VEESORA
Storbritannien
En dag användning av appen
Zendrop svarade 20 november 2024

We sincerely apologize for the confusion and any inconvenience this has caused. It’s certainly not our intention to charge you for services you did not use. We’ll reach out to assist you further and ensure this is resolved.