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Quick and excellent service. (Juan)
It’s fantastic to hear that Juan provided quick and excellent service! Great support makes all the difference. Thanks for sharing!
RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.
We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.
I really enjoy their service! They answer all the questions you may have very quickly, very happy with their service!
Awesome!
Thank you! It’s great to hear that! If you have more to share, I’m all ears!🌟
got me my first sale
CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!
We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.
Jo, on the support team helped me out so much with my Zendrop account! and i just love Zendrop :D
That’s fantastic to hear! We’re thrilled Jo could assist you with your Zendrop account.
I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.
I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.
Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.
In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use
Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.