รีวิว (10,411)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 83% ของการให้คะแนนคือ 5 ดาว
  • 14% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
11 ธันวาคม 2023

I received my first order November 24,2023 and is now December 11,2023 and the shipping information has not yet updated since November 30,2023. Is about to be 3 weeks and my customers still haven't received their order. I'm not sure what's going on, but is not a good feeling maintaining a business when your shipping times is not as promising. I can understand if at least there's any updates, but ...

Grayson's Collection
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 13 ธันวาคม 2023

Thanks for sharing your feedback here. We have reached out to you via email to assist you with this and will make sure to assist you with a resolution.

15 เมษายน 2022

By far the WORST app I ever used. I placed an order on March 3rd, They never shipped my order. I emailed them several times requesting refund since the order was never shipped, they said at first they couldn't cancel the order because the order was shipped already. They could easily check the tracking number and see that the label was created but nothing else. But no, they refused to take the ...

Fashionably Casual
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 15 เมษายน 2022

Hey there! I just got done reviewing the interaction you had with our Customer Success team and wanted to apologize that you did not have a fantastic experience from start to ...

19 ตุลาคม 2023

I have spent over a year sourcing unique products specifically for my store with another drop shipping agent, only to find out that when I switch from my current dropshipping agent, all the products I want to import to Zendrop, I have to send individual messages for every sourcing/import request to make sure it's kept private. This is not user friendly at all. Surely Zendrop should automatically ...

My Earthy Baby ZA
แอฟริกาใต้
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 20 ตุลาคม 2023

Thank you for sharing your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

แก้ไขเมื่อ 5 ธันวาคม 2023

Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.

Tirando os atendente Molly e Jo, ó ...

Jugar Crecer Aprender
บราซิล
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 5 ธันวาคม 2023

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

14 พฤศจิกายน 2022

I sold a product, and then just got charged $24 for shipping even though I was supposed to make $15 profit.

UtopiaGoods
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 14 พฤศจิกายน 2022

Hey there! I'm really sorry to hear about the unexpected charge. I'm sure there's an explanation for that. I'll make sure our Customer Success team reaches out to get this ...

28 พฤศจิกายน 2022

They offered me a free trial and then charged my Shopify account for the full fee, prior to the free trial ending. Their product prices are also constantly changing upwards, so it's hard to set your profits.

moderncityfarmhouse
แคนาดา
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 7 ธันวาคม 2022

Hi there! I'm sorry to hear about the mischarge. Please understand that something like this happening is always a hiccup with our payment processer -- we would never ...

3 กุมภาพันธ์ 2023

shipping cost is ridiculous. I did a test purchase and cost is only 13.30 and with tax that put me at 14.62 with tax and on shopify the sipping was 4.90 on my shop, but when i went over to zendrop to check my order i see them charging 18.06 for shipping ......wtf

FitnessTavern
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 3 กุมภาพันธ์ 2023

Hello, I just shot you an email to hopefully clear this up for you. I believe the price you're referring to in Shopify is the price your customers are going to pay, but would ...

24 กรกฎาคม 2023

J'ai été facturé pour un abonnement annulé pendant la période d'essaie de 7 jours. Je suis en attente d'une réponse pour un remboursement. En espérant que ma demande sera valider et que j'obtiendrai mon remboursement de 73,63€. Je ne peux donc pas donner d'avis favorable tant que je n'aurait pas d'explication pour la facturation de mon abonnement annulé.

Je tiens a ajouter qu'en me rendant sur ...

Euphronix
เรอูนียง
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 25 กรกฎาคม 2023

Thank you for sharing your feedback with us and our apologies for the inconvenience surrounding this. To assist you with this we have gone ahead and reached out to you via ...

6 เมษายน 2023

so far so good It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Steel's Goodies
ออสเตรเลีย
4 เดือน ในการใช้แอป
3 สิงหาคม 2022

I am using this app from 2 months , i have the worst experience with them, firstly their prices are too high in terms of others platforms ( big issue, i have faced ). As a result , you need to keep very low profit margin otherwise nobody will buy your product because others websites are selling that product at a very low price as compare to yours and the secondly they don't update product that ...

TheRomex
แคนาดา
4 เดือน ในการใช้แอป
Zendrop ตอบแล้ว 18 สิงหาคม 2022

Hey there -- thanks so much for your honest feedback.

For the pricing concern, we're very confident that our prices are competitive, but we're always more than happy to take ...