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Great customer service - always ready and available to help for a quick chat to resolve any issues.
Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.
Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your satisfaction is our priority!
I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them
Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.
Truly great service, especially from Nyka, Jo & Khubaib! Thank you Zendrop for hiring such professional and very customer friendly people! They are making the difference!
Thank you for your kind words! We're thrilled to hear you’re enjoying the app. Mariane will be glad to know her service made a positive impact.
I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.
I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help
Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!
I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!
The support team is quick to help and gives you precise instructions on what to do.
I'm very happy with it.
Thank you for your kind words! We're so glad to hear that our support team was able to assist you quickly and provide clear instructions. We’re happy you’re satisfied with your experience!
Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!
Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.
Fast communication and help in any issue that I had so far. Thanks!