Zendrop ‑ Dropshipping & POD

Zendrop is an awesome drop shipping company, they have a lot of products to choose.

The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way!

They also have a lot of offers for their different plan which is amazing.

If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

Always very helpful and quick with their responses. When encountering an issue, they are always ready to help and solve the issue without hesitation.

I recommend the application very well and the technical support responds very quickly and solves your problems

As I was updating info on products, I came across some info that was missing, size of a product, and another for what was included. I reached out on the assistant chat feature and a live agent explained to me that they could find the information I was looking for and that I should contact them anytime I had any questions about a product. Thank You Cyril for all your help!

I was a zendrop fan unti my first order was placed by my room mate, who was wanting to help me get my first sale, which is often the hardest one o get. I recieved a fraud alert, in big red letters saying there was a hi probability it would be a charge back,, Id like to know why and how this conclusion was reached when all the criteria was met with flying colors. every one of the markers was positive. after reading the explanation, you know, the one that says everything was all good and positive, I was dumbfounded, as was my roommate who was sitting there with me when this all happened and neither of us could understand why the alert came up. Hes very responsible with his money, he had more than enough to pay for his order, in fact the money was paid for the purchase very quickly. He wanted that massager as well as a few other things, to which he also told me hed be making his purchases elsewhere. Hes never been told before that hes a high risk to buy anything anywere, but he told me thats why he will go elsewhere to make his purchases. Even after I asked zendrop to fulfill the order, and said it was my room mate, I was told NO! Im very seriously thinking of getting a different supplier as this is not how I will choose to operate my business. This breaks my heart, as I loved how easy and user friendly your company is but I also know that i cant work that way.
Id like to first say that I love your app and love how easy it is to integrate your products to my store,,, I appreciate all that. I understand now who made the choice not to fullfill my order and I will be reaching out to shopify . Your employees were very kind and eager to help me in all of my frustration. I was holding blame with the wrong folks. I will say that the reason Im giving 5 stars is because of the willingness to help me and the empathy shown me by your staff. needed someone to listen to me and they did, they werent quick to judge me, they listened., thats a very important skill/trait to have in customer service..otherwise i guess i still would have given a 5, just because i love you guys and your app. thank you for listening to my frustrated and angry attitude, I did do my best not to be obnoxious or rude,,,, thats not me.. so thank you.. ill share my frustrations with the proper people.

great support team

I've been using Zendrop for my dropshipping and print-on-demand (POD) business, and I couldn't be happier with the results. The platform offers a seamless experience from product sourcing to order fulfillment.

One of the standout features of Zendrop is its user-friendly interface. Navigating through the dashboard and managing orders is incredibly intuitive, saving me time and effort. Integrating my store with Zendrop was a breeze, thanks to its seamless integration with Shopify.

The quality of products available through Zendrop's suppliers is exceptional. Whether it's apparel, accessories, or custom-printed items, my customers have been consistently impressed with the quality of their purchases. Plus, Zendrop's fast shipping options ensure that orders are delivered promptly, enhancing the overall shopping experience.

What sets Zendrop apart is its excellent customer support. Whenever I've had questions or encountered issues, the support team has been quick to respond and resolve them. Their dedication to customer satisfaction is truly commendable.

Overall, Zendrop has exceeded my expectations as a dropshipping and POD solution. It has streamlined my business operations and enabled me to focus on growing my brand. I highly recommend Zendrop to anyone looking for a reliable and efficient platform for their e-commerce business.

I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research

The app works like most others of it's type but the two things that set them apart are the quality control in their CN warehouse and the customer service. The down sides are the shipping times which are usually a day or so longer, the prices when starting out although your plan extends to all stores you own which makes up for it, and the lower tier plans lack of tools like AliExpress imports.

Merci a JO , d'avoir vite régler mon problème de compte !
Assistance rapide et efficace !