Zendrop ‑ Dropshipping & POD

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Great customer service from the team! Real time response and helped me with what I needed! :)

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

I was having some trouble logging in. So I reached out to customer support. Told them my situation and they were able to help me out with some solutions. Now, everything's back to normal. Great customer service.

Amazing service! Had an issue with a promotion I was offered, I contacted support and Karrie was extremely quick to get the issue resolved for me. The app is also super easy to navigate and offers a whole host more than other competitors 5/5!!

Each time I have a question regarding the products, I am able to start a CHAT to obtain some information. They quickly reach out to others to help get the answers I am looking for!
Thanks ZENDROP

This is a professional platform that truly stands out with its exceptional customer service. Every interaction is met with prompt, courteous, and knowledgeable support.

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help!

Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.